A Beginner's Guide to Effective Email

I'm very pleased to be able to publish here Kaitlin Duck Sherwood's excellent
"A Beginner's Guide to Effective Email".

[Introduction] [What Makes Email Different?] [Context] [Format] [Page Layout] [Intonation] [Gestures] [Status] [Formality] [Greetings and Signatures] [Summary]
[Appendix A: Acronyms and Jargon] [Appendix B: Domain Names] [Appendix C: Bibliography]

-> go to the introduction... <-

You might also be interested in:

• Finding Email Addresses or,
• one of the books in her Overcome Email Overload series.

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